Privacy Policy

This Privacy Policy explains how SAATHAPPNOVA PRIVATE LIMITED collects, uses, stores and protects information when users visit our website, contact us, use our forms or interact with our digital platforms.

By using our website or submitting your information, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address
• Location details shared by the user
• Inquiry type
• Message or communication details
• Business, seller, service professional or career-related information submitted through forms
• Basic device, browser and website usage information

2. How We Use Your Information

We use collected information for:

• Responding to inquiries
• Seller onboarding
• Service professional registration
• Delivery partner registration
• Career communication
• Business communication
• Customer support
• Improving our website and services
• Operational and administrative purposes
• Legal and compliance requirements

3. Sharing of Information

We do not sell personal information.

We may share information only when required for:

• Providing services
• Internal operations
• Communication with users
• Legal compliance
• Fraud prevention
• Business and technical service providers working with us

4. Data Security

We take reasonable steps to protect user information from unauthorized access, misuse, loss or disclosure. However, no online system can be guaranteed to be 100% secure.

5. Cookies and Tracking

Our website may use basic cookies or analytics tools to improve user experience, understand traffic and improve performance.

6. User Rights

Users may contact us to:

• Request correction of information
• Ask for deletion of submitted information
• Withdraw communication consent
• Raise privacy-related concerns

7. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices.

8. Children's Privacy

Our website is not intended to collect personal information from children without proper consent.

9. Policy Updates

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

10. Contact Us

For privacy-related questions, contact: